AuctionCut

Bought an item recently listed as FREE shipping Priority Mail, then seller used regular mail for shipping. I filed complaint with eBay & their reply said as long as it's free I have no complaint, so my future listings will offer FREE personal limo next morning delivery, then I'll ship parcel post. LOL
Here's the email:
"Thank you for contacting eBay. My name is Jason and I am happy to
assist you. I am sorry to hear that you are having difficulties with
your trading partner. I understand it can be difficult at times.

After Reviewing the situation I do see that the shipping method chosen
by the seller on the listing is Priority mail. I am sorry to hear that
it arrived first class. I can understand how that would be frustrating.
I also see that the shipping was free so we will not be able to issue
any kind of partial refund from our end. You are welcome to contact the
seller though and try and work something out with them.

If you have any other questions or concerns, please feel free to contact
us anytime! We thank you for your business.

Sincerely,

Jason Pe"

That's interesting. Thanks for sharing it. Sellers could use this as a selling point, as you say as long as it's free you can say anything.

That's true but remember that you will run the risk of negative feedback.

Not only that but you want your customer to be impressed from start to finish so as to generate repeat custom.

I would get in touch with the seller and point out the mistake, see what they have to say and if they're trying to mug people off leave feedback saying so.

Hope that helps