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Verify Your Phone Number

Any problems your having with eBay cutomer care, other buyers or sellers post them here for advice.


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Postby BobSmarvy » Wed May 14, 2008 2:24 pm

The Problem: eBay has a “Verify Your Phone Number” page that is the apparent last step before posting an auction. On this page you verify your phone number, click a button, and eBay's automated phone confirmation system calls you. It can't call me successfully, which I suspect is because I have the "No Solicitation" service which simply states that I don't accept solicitors, after stating this it puts the call through. This service has been around for maybe 10 years. When eBay's system calls me my phone rings, I pick up, and I hear nothing.

Day 1:

I try and get eBay's automated phone verification service to call me. My phone rings, I answer, no one is there, I hear nothing. The call then disconnects. I try this about 5 times at which point the website tells me I've tried too many times and that I'll have to wait 24 hours.

I get on live chat with eBay's support help desk and they tell me there is nothing they can do and I'll have to wait the 24 hours. They seem perplexed by my inquiry as to why they don't have a backup verify service with real people.

Day 2:

I get on live chat again and explain that their automated system isn’t working and that my phone rings but no one is there and that I hear nothing. The representative gives me a link to the “Verify Your Phone Number” page. I explain again that there is nothing wrong with my phone number and that the system is calling me but no one is on the other end when I pick up. They give me a link with a phone number to call customer support.

I call in to their help desk, I explain to the lady that their automated system is calling me but I hear nothing and that I have no solicitation ( I went in to much more detail ). She emails me a link, I click it and it takes me to the Verify Your Phone Number page. I explain this all over again. She gives me another link to another help desk that can supposedly manually verify me. I email them and it says they’ll get back in 24 to 72 hours.

Day 3:

I receive the email from the manual override helpdesk and it says how very sorry they are, they give me a link, it takes me to the Verify Your Phone Number page.

At this point, I’m quite pissed, mainly because I hate stupid people. Not people who simply don’t know something, but the real idiots, apparently the kind that work for eBay.
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Postby daipatmeow » Tue Jun 10, 2008 2:31 pm

Hi BobSmarvy,

We have the exact same problem today. Emailed ebay with no reply. Talked to their representative on live chat, that idiot knew nothing. We asked for the link to talk to their manual override helpdesk, the person there didn't even know what this is. Do you happen to still have their contact email? That would be very helpful.

Thanks,
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Postby 373253175 » Thu Sep 24, 2009 3:07 pm

there is no need to verify your phone number before posting an auction.if you want the method,contact me
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Postby gabriellelee186 » Fri Sep 25, 2009 9:19 am

373253175 wrote:there is no need to verify your phone number before posting an auction.if you want the method,contact me

Can you post the method so that everyone can read and know your experience?
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Postby bachakhoob » Sun Sep 27, 2009 2:38 pm

hi could you please tell me the method as i am trying to sell on ebay nearly 5 months to confirm my selling acount but i get stuck everytime on the phone confirmation so please help me!!
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Postby bachakhoob » Sun Sep 27, 2009 2:41 pm

373253175 wrote:there is no need to verify your phone number before posting an auction.if you want the method,contact me

hi
could you please show me the method how to confirm my phone confirmation on another way, as i am trying to sell on ebay for nearly 5 months, everytime when i try it says we cannot verifa this phone number but the phone number is correct so please help me
:cry: :cry: :cry: :cry: :cry: :cry: :cry: :cry: :cry: :cry: :cry: :cry: :cry: :cry:
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Postby nica_roberto » Fri Nov 13, 2009 8:22 pm

hi , i can help to verify ebay seller account or paypal by landline . Cost 10 quid wich it is a smal price to pay . So if you are interested contact me .
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Postby nanyluis » Sat Feb 20, 2010 6:21 am

373253175 wrote:there is no need to verify your phone number before posting an auction.if you want the method,contact me

Can you tell me how is possible?Email me at ="mailto:petermarlon12@aol.com">petermarlon12@aol.com
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Postby salehoo » Mon Feb 22, 2010 5:26 am

I think you can actually sell without having to verify your phone number. Instead have your identification verified through eBay's ID verify and you don't need a phone number at all. You just have a supply the required info and pay $5. To learn more about it, please go to this link:

http://pages.ebay.com/services/buyandse ... login.html

Cheers!
Richelle
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Postby jundette21 » Wed Aug 18, 2010 2:06 am

373253175 wrote:there is no need to verify your phone number before posting an auction.if you want the method,contact me


Yeah, I think sometimes there is no need to verify our phone number before posting an auction. However, sometimes they required us to verify our phone number before posting. If there is an easy way so that we don't even need to verify, your method that you could with us, has a big help for all of us here, thank you very much.
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