twocows wrote:What do you think about the folks that have $1 auctions but the shipping for a $1 product is like $30 bucks? Even though it only costs about $5 to ship it?
Whose making money scamming shipping costs?
Hello Folks, I'm new here, but not to the online auction biz. Nice site here.
I've often said that shipping and handling has value. It costs me money to package merchandise, it is worth something to me. Having said that, excessive shipping and handling only stands to ruin the satisfaction of the buyer. Therefore, if the seller is interested in customer satisfaction, repeat business, and decent "word of mouth" advertising, they will make it their primary purpose to please the customer, hence, not ripping off with excessive charges. It is a fine line.
Buyer beware also applies to this discussion. By that, I mean, if the auction states the charges for shipping, and you don't agree with it, don't buy the item. I don't think it is fair for a buyer to agree to the terms, then complain after the fact.
So, there are 2 important sides to the issue from where I stand.
Jim