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bonanza817
Contributor
Joined: 21 Sep 2008
Posts: 6
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 Posted: Sun Sep 21, 2008 6:15 pm Post subject: RUN away SELLER |
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well my cousin had ordered a used phone from some person. and well she has not gotten the tracking number and waited for the phone. but no phone.
Then seller would not contact me or paypal. and then he left ebay.
so basicly i got scammed. I reported to ebay just while ago...
What can ebay do to help me. And what will happen to the run away selller !?
my cousin and i are noobs to ebay and ordered from a 1 star seller....
so its my fault also ... however.. will ebay and paypal be able to track them. or will they not bother to track him? how will i get my money back ? track trhough IP ? i want my money back T_T
please let me know what my cousin can do. |
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| Posted: Sun Sep 21, 2008 6:15 pm Post subject: Recommendation: Auction Selling 101 |
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Mark
Site Admin
Joined: 02 Aug 2005
Posts: 727
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| Posted: Sun Sep 21, 2008 9:01 pm Post subject: |
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| How was the payment funded though paypal? Was it from a paypal balance or via a credit card registered with paypal? |
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bonanza817
Contributor
Joined: 21 Sep 2008
Posts: 6
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| Posted: Sun Sep 21, 2008 9:15 pm Post subject: |
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| she paid through paypal and came from her credict card. |
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bonanza817
Contributor
Joined: 21 Sep 2008
Posts: 6
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| Posted: Sun Sep 21, 2008 9:18 pm Post subject: |
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| i read somewhere that paypal will not claim from the seller. but from the credit card my cousin paied through ? is there a difference paying from paypal balance then via creditcard ? |
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Mark
Site Admin
Joined: 02 Aug 2005
Posts: 727
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| Posted: Sun Sep 21, 2008 9:25 pm Post subject: |
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| You need to contact the credit card company who should be able to dispute the claim on your behalf. This will be quicker & more effective than dealing with ebay and paypal. |
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bonanza817
Contributor
Joined: 21 Sep 2008
Posts: 6
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| Posted: Sun Sep 21, 2008 9:26 pm Post subject: |
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what can i say to them ? i have gotten scammed on eBay ?
her credit card is chase. so pay pal or eBay will not claim my money back ?
they wont try to get money from the seller ? |
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bonanza817
Contributor
Joined: 21 Sep 2008
Posts: 6
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| Posted: Sun Sep 21, 2008 9:27 pm Post subject: |
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well i gues ebay and paypal cant cuhz. this person has deleted ebay and not answering his paypal email >.>
sigh.. |
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Mark
Site Admin
Joined: 02 Aug 2005
Posts: 727
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| Posted: Tue Sep 23, 2008 4:17 pm Post subject: |
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| Yes, just tell the CC company you've paid for an item and not received it. They'll be able to advise best and do a chargeback on the original funds. |
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bonanza817
Contributor
Joined: 21 Sep 2008
Posts: 6
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| Posted: Wed Sep 24, 2008 12:57 am Post subject: |
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oh yes.. thank you mark.
i will have to give Chase a call tomorrow.
should i claim to pay pal also ?
I was thinking maybe pay pal will get the claim back from the seller..
i dont know ... :\ |
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tmoncain
Contributor
Joined: 13 Nov 2008
Posts: 7
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| Posted: Mon Nov 17, 2008 12:32 am Post subject: |
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| No you shouldn't have to make a claim to paypal. Just talk to your CC and they'll probably do a charge back and put the money back on your card. |
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