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problem with buyer

Any problems your having with eBay cutomer care, other buyers or sellers post them here for advice.


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Postby cheesecake420 » Mon Sep 13, 2010 6:34 pm

Ok I sold a few things on ebay was laid off and everything else I sold I had no problems with the buyers. Well last month a sold an HP laptop I have used it for years and still had life left, I got a new one for a birthday present so when to sell the old on ebay the first time I sold it the buyer never paid for it and would not respond to my emails so I cancel the first one. the second one I put a buy it now price. It sold the first day the buyer paid the next day. I had to wait 4 or 5 days to shipp it off and when he got it he said it was not working like most older laptops the plug in for the power I had to unplug and plug back in to get it to charge I told him about it I even bought the replacement part for it but I found out it was harder to change out myself so I didnt do it but I gave that to him to. He said that the screen was out of focus it would make a loud bang when you would turn off and would not stay on but for a few min. So he filed on ebay and I told him it was working when I sent it but he was gettin pissed off and told me to pay for the repair of the laptop I told him No I wrote on there that there was a problem. But ebay ruled in the buyers favor and just got the laptop back I hooked it up and it works fine and I saw he was doing stuff on there and I turned it off there was no bang. Im not going to give him a refund I am very pissed off at this is there anything I can do that I can prove to ebay that the laptop works fine.
cheesecake420
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Joined: Mon Sep 13, 2010 6:20 pm

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