AuctionCut

When I was starting my online business I was deceived by some Wholesale providers and become extremely suspicious with my future providers. I examined all the details and documentation about possible scams and con-artists. SaleHoo was under attack, but they have gained my trust and I will never regret joining. Read more about the Great SaleHoo "scam" here and share your opinion.

No Salehoo is not a scam. They basically provide a list of wholesalers the same as WorldwideBrands. It's your job to contact the wholesaler.

nope not a scam and if your not happy with them they have a guarantee so you can't really lose! If you can't find what you want on there they will actually source it for free.

Interesting information shred buddies!!

Thanks!

Thanks for your vote of confidence guys!

NO, we are NOT a scam. SaleHoo is very proud to have an ‘A’ rating with BBB.

According to the Bureau’s standards, this means: “An extremely high rating. The condition that lowers this grade from A+ is not what we believe to be a significant one.”

If you are concerned about the 16 complaints listed on the BBB site, please allow me to provide you with some information:

• We always honor a refund request, provided the member is still within the 56-day guarantee window.
• We have more than 65,000 satisfied members.
• We have worked very hard to ensure our support is nothing less than excellent.
• We have two full-time staff dedicated to support and our policy is to reply to all support emails within 24 hours Monday to Saturday.

If there is anything further you would like to know about SaleHoo or the service we provide and I will be happy to help

Can you tell which services helped you to gain 65000 ( large number) satisfied customers?

Personally, I would say our customer service, forum and directory among the other features and tools we offer.

Why?

1. Customer Service - I can assure you that no email is left unanswered! We do our best to answer emails to the best we can, if we have to do extra research just to answer a question, we do. We have staff readily available to answer support emails within 24 hours Monday to Saturday.

2. Forum - We have one of the most active forum's I have been on. We have a Community Manager who moderates and addresses forum issues. All in all you'll get help and extra info on the latest issues regarding online selling, eBay, products and other pertinent issues.

3. Directory - We have over 8000 suppliers and we're continue to add more each day. We have staff dedicated solely for finding and screening suppliers. We take a number of steps to ensure that suppliers meet our rigorous standards before they are added to the database.

* All our wholesalers must meet minimum standards of service. Most notably, we insist that suppliers provide secure payment methods so that in the unlikely event of something going wrong, members can always get their money back.
* We make anonymous purchases from all our suppliers and then rate them on price, speed, quality and service.
* Our three-tiered review system means that you don't only get our opinion on a supplier - you also get ratings from other SaleHoo members and independent eBay powersellers! You don't need to take just our word for it... find out what everyone else is saying, and judge for yourself.
* If a supplier receives a poor review, we keep both the supplier and the review in our database to alert other members. We believe that knowing who you can't trust is as important as knowing who you can.

Plus we honor our refund policy as stated Feel free to visit us http://www.salehoo.com/

If you have any questions, please feel free to let me know. Cheers!