First of all select the member you wish to check, and look at the rightt hand side of the banner - above the item number. There is a drop down box where a time period can be selected.
It will only filter a maximum of the last 12 months comments - the same as the recent rating box at the top. Click the Go button.
Once this has filtered the period, a selection of feedback options appear at the top.
Simply click on one of these options to further filter the comments.
This is particularly useful with some high-volume sellers. They may have a feedback score of 10,000+, but if they have received a few hundred negs, then it could take some time to find these comments to identify if the seller has a problem in a certain area.
On this subject, a couple of negs are not always a bad thing. A well worded, factual response to a feedback can change the whole perspective of the original comment.
You can respond to feedback you have received using THIS LINK

