AuctionCut

Even eBay state that the buyer should leave feedback first - Source

Maybe, Maybe not.

There is no eBay policy that specifies who should leave feedback first. - Source

I think The Country Owl got it right when he said

Sellers are too afraid of idiot buyers I guess.

On a related note, we asked Skip McGrath who should leave feedback first. You can read his interview here.

I don't leave feedback until they have left feedback for me.

Yes, I have seen sellers hit back with an undeserved negative in response to a deserved (at least) neutral.

I personally have had one of the chinese crap sellers do it when they sent me a hacked 1GB player which should have been 8gb.

I will expand on what I said before :

Most buyers buy and pay in good faith, and will give a seller the benefit of the doubt in feedback.
Using the ***few*** who give poor feedback; as in the examples given, as justification for holding all buyers feedback to ransom simply doesn't wash.
I get messages from sellers saying 'you will get good feedback automatically if you give me good feedback' They are really saying I have already done what is needed.

I repeat : You very very clearly have doubts on the quality of your service.

I strongly recommend that all buyers give (bad if necessary) accurate feedback and highlight these cowboy sellers.

CONSIDER THIS:
The bad feedback from these cowboys will be ignored by anyone worthwhile provided the comments describe the situation accurately. The only people who it is likely to frighten off is the other shady dealers who would fear similar feedback.

Anyone have experience of getting unjustly given bad feedback removed by Ebay?

I had a neg removed that was left by a seller, but only after I raised the issue at a high level.

The seller did not respond to my INR dispute, so when I had my refund and left a neg, they returned the honour. If it had been the other way around, and i did not respond to an unpaid item dispute, my right to feedback would have been forfeited.

So much for "improving the buying experience"!!!

There was no explanation from ebay why, except the usual templated repsonse that it met with their "feedback removal policy" even though the policy mentioned nothing about it...

Theres nothing worse than leaving someone a pos then they hit you with a neg. Its an ego bruiser.

As a seller I leave feedback as soon as payment has cleared.

amy2004marie wrote:As a seller I leave feedback as soon as payment has cleared.

Good on you, you clearly are confident that you give good service.

I have now had a seller try to follow up positve feedback with a negative after I correctly gave bad feedback regarding the transaction (after having tried to resolve the issue with the seller and recieving abusive responses).

Ebay removed the sellers follow-up neg without my requesting it, Evidently the seller had complain to Ebay about me before I complained about him (I didn't and wasn't going to bother) so brought it on himself when Ebay investigated. My feedback on him was left in place, as was his original good feedback on me.

It would seem ebay is actually improving.

I sell on ebay and I only get feedback from 20% of my buyers. I send them a letter with there item to leave me feedback and I also email them to leave me feedback. I leave feedback as soon as I receive payment. To me theres no point to wait if I wanted to leave bad feedback I can't. Not getting feedback as a seller is tough. I think I am going to start putting in my listing look at the feedback I left for others compared to feedback people left for me. Maybe that will help my sales?????

Check out the feedback I left for others


http://stores.shop.ebay.com/rocketsystems

I agree i have sold over 1000 items and am a bronze powerseller, but only have 400 feedbacks. I always send feedback reminders. I have gotten quite a few that way, they simply forgot. They aren't on ebay as often as we are.

http://ebaysellerreview.blogspot.com/

I have my feedback set up automatically to leave feedback after I've been left it. I've always done it this way after I left glowing feedback for a customer who then proceeded to become stroppy and obnoxious. My policy is afer you. I'm not however hung up on feedback, in fact i rarely check mine any more. In my opinion ebay watered the value of it down when they stopped sellers from leaving negative feedback.

As a seller, I give feedback as soon as the item was dispatched. I also send a message informing the buyer of his item status and let him know that i am hoping to get a positive feedback after the transaction is complete.

______________________________________________________________________________________

Discover How to Avoid the 7 Deadliest eBay Sins And Profit!
http://www.undergroundauctionlab.com/7- ... ebay-sins/

I also believe that a feedback should be left only upon receiving the item and sellers should also timely monitor the feedback requesting mails.