by stanweb » Wed Dec 05, 2007 3:06 pm
Feedback Tips Build and maintain a high positive feedback rating with these simple tips:
Always represent your item accurately and honestly.
Make your terms of sale easy to find and easy to understand-especially concerning payment terms, shipping, and returns.
Be available to answer questions before and after the listing closes.
Be patient and courteous with your buyers. Give them the benefit of the doubt until it is obvious that they are not responding or cooperating.
Make every possible effort to bring the transaction to a satisfying close. Negative feedback should only be left as a last resort. It's not unusual for a sale to be cancelled and still be resolved to the satisfaction of both seller and buyer.