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buyer or seller

Any problems your having with eBay cutomer care, other buyers or sellers post them here for advice.


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Postby netspider » Thu Jan 03, 2008 11:37 am

Do you think eBay is changing or do you think that eBay is mainly for buyers?
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Postby x_love » Thu Jan 17, 2008 1:21 am

eBay protects buyer much more than protecting seller! I think!
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Postby ivees27 » Wed Feb 20, 2008 7:52 pm

You would think it be the other way around since they make all thier money off the sellers.
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Postby JenA » Thu Jun 25, 2009 5:29 pm

I agree that eBay is now trying to protect buyers more than sellers.
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Postby decca234uk » Sun Jul 12, 2009 8:38 pm

I suppose they have to strike a balance. On the one hand they have to create a market place where sellers feel safe and secure. An auction site without traffic is dead, hence the reason why most other auction sites fail. Ebay has the traffic and is trying to ensure that it keeps it.

Make the buyer feel secure and they will come to the site. In my opinion though, ebay has tipped too far to the buyer side and ignored the sellers. The decision to stop sellers leaving negative feedback is one example of over protecting the buyers at the expense of the sellers.

Perhaps ebay thinks as long as it can keep the buyers happy and generate lots of traffic the sellers will always be there, even if some leave others will replace them. And maybe they're right. Most sellers will ride the blows ebay hits them with and keep coming back as long as there is traffic to sell to.

There has to come a point though, when many sellers will say enough is enough. That point will come when sellers can't realise their profit margins. Operating on ebay takes time and effort like runing any business, if you don't see the returns you will eventually say it's not worth it.
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