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EbayBargainHunter
Contributor
Joined: 20 Feb 2007
Posts: 10
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 Posted: Tue Feb 20, 2007 11:08 pm Post subject: Been ripped off - advice |
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Hi
Bought an item from a powerseller with feedback of 2000 plus.
The seller emailed me to let me know it had been dispatched, but the item never arrived. What should I do now?
It's been 19 days and I paid by Paypal. I have feedback of 200 plus and this has never happened before?
Thxs
Carly |
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| Posted: Tue Feb 20, 2007 11:08 pm Post subject: Recommendation: Auction Selling 101 |
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Mark
Site Admin
Joined: 02 Aug 2005
Posts: 716
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| Posted: Sun Feb 25, 2007 12:50 pm Post subject: |
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Contact Paypal to open a dispute with them. The sooner you do it, the better.
You can also get the contact details of the seller though doing an Advanced Search and trying to phone the seller. |
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Auction Arses
Group Leader
Joined: 07 Feb 2007
Posts: 14
Location: UK
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| Posted: Sun Feb 25, 2007 2:34 pm Post subject: |
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Hi Carly,
As Mark said, you can always open a paypal dispute if the item hasn't arrived.
However my advice would be to contact the seller before opening a dispute. You will find that the vast majority of eBayer's are more than happy to sort out any dispute without having to go down the paypal route, it could simply be a case of the item being lost in the post.
Let us know how you get on. |
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thecountryowl
AuctionCUT Moderator
Joined: 14 Mar 2007
Posts: 140
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| Posted: Thu Mar 15, 2007 12:30 pm Post subject: Re: Been ripped off - advice |
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| EbayBargainHunter wrote: | Hi
Bought an item from a powerseller with feedback of 2000 plus.
The seller emailed me to let me know it had been dispatched, but the item never arrived. What should I do now?
It's been 19 days and I paid by Paypal. I have feedback of 200 plus and this has never happened before?
Thxs
Carly |
Hello Carly,
How did this end for you? Did you receive your merchandise?
Jim |
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EbayBargainHunter
Contributor
Joined: 20 Feb 2007
Posts: 10
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| Posted: Fri Mar 16, 2007 9:45 pm Post subject: |
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| No - never received the item, but eventually the seller refunded the payment after i mentioned I intended to leave negative fback. |
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thecountryowl
AuctionCUT Moderator
Joined: 14 Mar 2007
Posts: 140
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| Posted: Sat Mar 17, 2007 2:04 pm Post subject: |
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| EbayBargainHunter wrote: | | No - never received the item, but eventually the seller refunded the payment after i mentioned I intended to leave negative fback. |
Thanks for the update. Good you got a refund. |
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